Your Privacy Is Our Responsibility
Your personal information is completely safe at dt33. We protect every piece of your data through SSL encryption and strict data protection practices.
Introduction & Scope
This Privacy Policy ("Policy") is issued on behalf of the dt33 platform ("we", "our", "Platform") and applies to the website at https://dt33.lat and all related services. This Policy is written for users in Bangladesh and is consistent with the applicable laws and regulations of Bangladesh.
By using our website or registering for our services, you are considered to have fully accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
dt33 reserves the right to amend or update this Policy from time to time. We will post a notice on the website for any significant changes. You are advised to review this page regularly.
What Information We Collect
2.1 — Information You Provide Directly
When you open an account, log in, or use our services at dt33, the following information may be collected:
- Full name and date of birth (for age verification — only persons aged 21 or above may use the services)
- Mobile number and email address
- National ID card or passport details (when identity verification is required)
- Payment method details used for deposits and withdrawals (bKash, Nagad, Rocket or bank account number)
- Your chosen username and password
2.2 — Information Collected Automatically
When you visit our website, the following information may be collected automatically through technical means:
- IP address and browser type
- Operating system and device information
- Session data: which pages were visited and how much time was spent
- Referrer URL and click-path information
- Cookie and local storage data (see Cookie Policy below)
Purpose of Using Your Information
dt33 uses your personal information only for the following legitimate purposes:
- Account Management: To create, maintain, and secure your account.
- Identity & Age Verification: To complete the account verification process and confirm the minimum age requirement (21+).
- Transaction Processing: To process deposit and withdrawal requests, in particular through bKash, Nagad, Rocket, and bank transfer.
- Customer Support: To answer your questions and resolve issues through live chat and email.
- Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
- Service Improvement: To analyse user experience and further improve the platform.
- Legal Compliance: To retain and disclose information as required by applicable laws and regulations.
Your information will not be used for any purpose beyond those listed above. Your explicit consent will be obtained before your information is used for marketing or promotional purposes.
Sharing Information with Third Parties
4.1 — General Policy
dt33 never sells, rents, or exchanges your personal information with third parties for commercial purposes. Protecting the privacy of your information is our core commitment.
4.2 — Disclosure in Limited Circumstances
Information may be disclosed in the following circumstances and only to the extent necessary:
- Payment Processors: To complete transactions through bKash, Nagad, Rocket, or the relevant bank.
- Identity Verification Services: To verify identity as part of the KYC process.
- Legal Authorities: When required by a court order, legal claim, or government investigation.
- Business Transfers: In the event of a company merger or acquisition, where the new party will also be bound by this Privacy Policy.
4.3 — Third-Party Service Providers
Trusted service providers assist with the technical operation of our platform. All such providers are contractually bound to comply with our privacy policy and may not use your information beyond the work assigned to them.
Cookies & Tracking Technology
5.1 — What Cookies Are and Why They Are Used
Cookies are small text files stored on your device when you visit our website. dt33 uses cookies for the following purposes:
- Essential Cookies: To maintain login sessions and run core functions.
- Functional Cookies: To remember your preferences and settings.
- Analytical Cookies: To monitor site usage and improve service quality.
5.2 — Managing Cookies
You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may prevent certain important platform functions — such as login sessions — from working correctly.
Data Security Measures
6.1 — Technical Security
dt33 uses industry-standard security technology to keep your information safe. Our security measures include:
- SSL (Secure Socket Layer) encryption — all data exchanged between you and our servers is transmitted in encrypted form.
- Sensitive data (passwords, financial information) is stored in encrypted form.
- Regular security audits and vulnerability assessments.
- Firewalls and access controls to prevent unauthorised access.
6.2 — Organisational Security
Alongside technical measures, we follow strict security practices at the organisational level. Only authorised staff may access your information, and they are bound by confidentiality agreements. Should any unintentional data security incident occur, we will take the necessary steps in accordance with applicable laws and regulations.
Data Retention Period
Your personal information will be retained only for as long as necessary. The retention criteria are set out below:
- Active Accounts: All information will be retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, records required by legal obligations and financial transaction records will be retained for the specified period.
- Transaction Data: Financial transaction data may be retained for an extended period as required by law.
- Analytical Data: Session logs and analytical data are retained for a limited period.
Once the retention period has ended, your information will be securely deleted or anonymised.
Your Data Rights
8.1 — Access and Correction
You have the right to view the information we hold about you and to request corrections to any inaccurate or outdated information. Please contact our support team to make such a request.
8.2 — Request for Deletion
You may request that your personal information be deleted. Please note that some information may not be possible to delete due to legal obligations or ongoing disputes.
8.3 — Objection to Processing
You have the right to object to the processing of your information for marketing communications or profiling. This preference can be changed through your account settings or via the support team.
8.4 — Data Portability
You also have the right to request your own information in a structured, machine-readable format, which applies in certain circumstances.
Protection of Minors
dt33's services are exclusively for adults aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.
An age verification process is followed at the time of account registration. If we learn that we hold information about a person under the age of 21, that information will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child has inadvertently opened an account on our platform, please contact us immediately.
International Data Transfers
To operate our services, your information may sometimes need to be processed or stored on servers outside Bangladesh. Whenever such a transfer takes place, we ensure that:
- the receiving country provides adequate data protection, or
- contractual safeguards are in place that keep your information protected to the standards of this Policy.
In all circumstances, ensuring the highest level of protection for your information is our primary responsibility.
Policy Changes & Updates
dt33 reserves the right to review and amend this Privacy Policy at any time. If any significant change is made, we will notify you in the following ways:
- A clear notice published on the website's main page.
- A notification sent to your registered email address.
- Where applicable, obtaining your consent to the revised policy.
Continued use of our platform after any changes will be taken as acceptance of the revised policy. For this reason, you are advised to review this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact our support team through the channels below. Our team provides support in Bengali and English, 24/7.
Email Support:
Live Chat:
Speak directly with our representative through live chat on the dt33 website — 24 hours a day, 7 days a week.
This Privacy Policy applies to all services of the dt33 platform. For more details, please read our Terms & Conditions and Responsible Gaming pages.